Responsible Gaming Policy

House21 is committed to providing a fun, fair, and responsible gaming experience.

House21 is a social casino designed for entertainment purposes only. No real money is wagered, won, or lost.

1. Entertainment-Only Experience

• House21 does not offer real money gambling
• Virtual chips have no real-world value
• Chips cannot be redeemed for cash, prizes, or monetary rewards
• Gameplay outcomes are for entertainment only

House21 should be enjoyed as a game, not as a way to make money.

2. Encouraging Healthy Play

We encourage players to:

• Play for fun and enjoyment
• Take regular breaks
• Set personal limits on playtime
• Remember that wins and losses are part of the experience

Progression systems (XP, levels, streaks) are designed to enhance engagement—not pressure.

3. Recognizing Unhealthy Play Patterns

Even without real money, games can sometimes feel overwhelming.

Signs that it may be time to take a break include:

• Feeling frustrated, angry, or anxious while playing
• Playing longer than intended
• Playing to escape stress or negative emotions
• Ignoring other responsibilities due to gameplay

If you notice these signs, we encourage you to step away and return later.

4. Built-In Safeguards

House21 includes features designed to promote responsible play:

• No real money wagering
• No pay-to-win mechanics
• Optional breaks between sessions
• Transparent rules and fair gameplay systems

We do not encourage excessive play or financial risk-taking.

5. Player Control & Choice

Players are always free to:

• Stop playing at any time
• Log out or uninstall the application
• Contact support with questions or concerns

House21 does not penalize players for taking breaks or playing casually.

6. Age Restriction

House21 is intended for players 18 years of age or older.

We do not knowingly allow minors to use the Service. Accounts found to belong to minors may be suspended or terminated.

7. Support & Assistance

If you feel that gameplay is negatively affecting your well-being, consider:

• Taking a break from the game
• Talking to friends or family
• Seeking professional support if needed

While House21 does not involve real-money gambling, we take player well-being seriously.

If gambling anywhere is causing problems for you or someone close to you, free and confidential help is available:

• United States: National Council on Problem Gambling, call or text 1-800-GAMBLER
• United Kingdom: GamCare, 0808 8020 133
• Elsewhere: your national health service or a local Gamblers Anonymous group

8. Our Commitment

House21 is committed to:

• Ethical game design
• Transparency and fairness
• Player well-being and safety
• Continuous improvement of responsible play features

9. Contact Us

If you have questions or concerns about responsible gaming, please contact:

support@house21.app

🎰 House21

Entertainment Only • No Real Money Gambling

18+ Only